Privacy Policy
1. Data Controller
The data controller for your personal information is Precellence Service, operating under the brand Booking Chauffeur, registered in France. Contact: [email protected] · +33 (0)6 95 87 81 86.
2. Data We Collect
We collect only the data strictly necessary for providing our chauffeur service:
- Full name and contact information (email, phone)
- Pickup and drop-off addresses
- Travel date, time, and flight number (if applicable)
- Vehicle class preference
- Special requests (child seat, flowers, language preference)
- Payment information (processed securely via Stripe — we do not store card data)
3. How We Use Your Data
Your data is used exclusively to:
- Process and confirm your booking
- Coordinate your chauffeur and vehicle
- Communicate with you about your trip
- Comply with legal obligations (accounting, tax records)
We do not use your data for marketing without your explicit consent. We do not sell your data to third parties.
4. Confidentiality & NDA
All our chauffeurs have signed Non-Disclosure Agreements (NDA). Information about your journeys, destinations, conversations and identity is treated with absolute confidentiality. Your data is never shared with other passengers, third-party advertisers, or external data brokers.
5. Data Sharing
We share your data only with:
- The assigned chauffeur (name, pickup details, pickup time only)
- Stripe (payment processing — PCI DSS compliant)
- Legal authorities if required by French law
6. Data Retention
Booking data is retained for 3 years for accounting purposes as required by French law. You may request deletion at any time — we will comply within 30 days unless legal retention obligations apply.
7. Your Rights (RGPD / GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion ("right to be forgotten")
- Object to processing
- Data portability
- Lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés)
To exercise any of these rights, contact us at [email protected].
8. Cookies
Our website uses minimal technical cookies required for functionality (session cookies). We do not use tracking or advertising cookies. No cookie consent banner is required for strictly necessary cookies under RGPD.
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. All data is transmitted via encrypted HTTPS connections. Payments are processed via Stripe's secure infrastructure — we never access or store your payment card details.
10. Contact
For any questions regarding this privacy policy or your personal data, contact us at:
📧 [email protected]
📞 +33 (0)6 95 87 81 86